How to Create a Rent Deferral Program


You may have heard the news that the U.S. Department of Housing and Urban Development (HUD) has been directed to suspend ALL evictions and foreclosures through the end of April.

As a response, many landlords have decided to waive rental payments and fees for tenants who lost their source of income due to COVID-19. The Utah Apartment Association has released a guide to determining what steps you should take as a landlord. If you’re interested in creating a rent deferral plan, here’s how to extend the policy to tenants who qualify.

Creating a rent deferral program

  1. Determine what your policy is going to be and who will qualify. You can find a sample policy here and here.
  2. Let your tenants know about the policy and how they can apply.
  3. Review the requests and inform the tenant.
  4. Put together a Rent Deferment Agreement for each approved person. Here are a few examples of what that could look like: 1 // 2

USA COVID-19 Emergency Rental Assistance Programs

Many people have been directly affected by the COVID-19 pandemic and the economic downturn and are in great need of assistance.
Different cities and states help to pay past-due, unpaid rent and utilities for individuals and families with low income by creating or expanding rental assistance programs.

How to cancel payments on Rentler

If you’re a Rentler user who has scheduled a payment series, visit our help center to learn more about how to delete a payment in a payment series. You can skip as many payments as needed.

More resources for landlords:

Looking for more updates as they happen? Here are a few places you can get the latest news:

We’re here to help you navigate renting during these unprecedented circumstances and will be providing updates frequently. In the meantime, stay safe!


  1. Is there a program for landlords to defer their mortgage payment because the tenant can’t pay? One that doesn’t require the full amount due after the deferred time expires?

    • Great question. It depends on the state your rental properties are in and if it’s a private or FHA-insured mortgage. Many lenders have implemented special waivers- so the first step is to check to see if your mortgage company is offering anything beyond the standard ‘no eviction/foreclosure’ policy.

      Some private lenders, like Citibank, have hardship programs that will work with you if tenants can’t pay, while other lenders (like BoA) are only allowing deferral of payments that will be added to the end of your loan.
      According to this article, the government is working on a relief program that could help homeowners, and we’ll keep you updated if anything new is confirmed!


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